How to reset the password

Please follow the steps below to reset your password:

APP version

Click “Forgot Password” below Sign in, enter your account information (mobile phone number/email) with the new password you want to set and complete the follow-up verification to reset your password.

Please notice that Pionex will suspend your withdrawal function for 24 hours after reset.

Web version

Click “Forgot Password” below Sign in, enter your account information (mobile phone number/email) with the new password you want to set and complete the follow-up verification to reset your password.

Reset entry: https://accounts.pionex.com/en/ResetPassword 

Please notice that Pionex will suspend your withdrawal function for 24 hours after reset.