Buying cryptocurrency on Pionex has become so simple and convenient. Currently, Pionex's C2C function is limited to application use. Here is a detailed step-by-step guide to help you purchase cryptocurrency on the Pionex platform through C2C.
Step 1: After opening the Pionex APP and logging into your account, click “Pionex” - “More” - “Buy" - "P2P”.
Step 2: Select your country's fiat currency and choose an appropriate merchant ad, then click “Buy”. Enter the amount in fiat currency or the quantity of cryptocurrency you wish to purchase, and then select “Confirm Purchase” to generate an order.
*You need to complete the KYC level 2 for this purchase method. If you have not completed KYC level 2, please follow the system's guidance to complete it.
Step 3: Once the order is generated, click “Chat” to communicate with the merchant and confirm their availability. After confirmation, copy the seller's payment information and use a third-party account for payment. Once the payment is made, return to the C2C buy crypto order page and click “Confirm Payment”. After the seller confirms receipt of funds, you will receive the cryptocurrency purchased.
FAQ
1. I have made the payment, but the merchant still hasn't released the cryptocurrency. What should I do?
Click “Chat” to reach the merchant. If the merchant does not respond, please contact Pionex online support.
2. The P2P option does not have my country's fiat currency.
We recommend using other methods for fiat deposits. Please refer to the articles on How to Deposit Fiat Currency or How to Use a Bank Card to Buy Crypto on Pionex for guidance.
If you have any other questions, please contact Pionex Online Support.
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