If you receive a notification that your application was not approved after applying through the system, please follow the steps below to conduct the second stage of verification.
This stage will provide you with verification that is different from the first stage. Therefore, you can fill in the following form and submit it to the responsible person for review again:
Account Reset Submission
This stage takes 72 hours. If the review process goes smoothly, the process will be completed earlier.
Please get in touch with Pionex Support if you have any other questions.
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