Dear Users:
To further enhance the overall durability and reliability of our trading services, Pionex will be conducting an upgrade and maintenance for specific futures trading pairs from 14:30 to 18:00 on April 23 (GMT+8).
The upgrade and maintenance will impact the following trading pairs:
- ETH/BTC PERP
- SOL/BTC PERP
- ORDI/BTC PERP
- XRP/BTC PERP
- BTC/ETH PERP
- SOL/ETH PERP
- ADA/ETH PERP
- UNI/ETH PERP
- DOGE/ETH PERP
- BTC/SOL PERP
- ETH/SOL PERP
- SATS/USDT PERP
During this period, you may experience order placement failures or failures to close positions when using the trading pairs on the web or in the App.
All assets are secure during the maintenance and upgrade. Please be aware that the exact upgrade time may be adjusted based on actual circumstances. Once the upgrade is complete, all affected functions will immediately resume without any additional notification.
If you encounter urgent issues during this period, please reach out to our customer service promptly via the online customer service portal on our website or inside the App. Thank you for your ongoing support of Pionex!
Pionex Team,
April 22, 2024
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