Dear Pionex user,
Account has transferred or held the following assets through BTC & BRC20 network:
BTC
ORDI
RATS
SATS
Please note that the BTC & BRC20 network deposit addresses for these assets have changed. To protect your assets, please manually update all deposit addresses you have saved previously. Because Pionex cannot change addresses you have stored elsewhere.
Please be sure to check the addresses in the following scenarios:
(1) On-chain wallets, such as MetaMask, TrustWallet, etc.
(2) Whitelisted addresses of other exchanges
(3) Deposit addresses with paper backups
If you continue to use the old address to deposit, you may lose your assets and cannot recover them through Pionex.
We apologize for the inconvenience and thank you for your support and trust in Pionex.
If you have any questions, please feel free to contact our customer service team at service@pionex.com.
Risk Warning:
There are huge risks in crypto currency trading. Please be cautious when purchasing and pay attention to trading risks. Pionex will select high-quality currencies, but will not assume any responsibility for guarantees, compensation, etc. for any of your transactions.
Thank you for your support of Pionex!
Pionex Team
May 10, 2024
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