Pionex app Privacy Policy

Last modified: November 18, 2019

This Privacy Policy describes how Pionex team, as the operator of the website https://www.pionex.com (the “Site”) and the developer of the associated mobile applications (the “App”) available for download in the Google Play Store and other third party app store, or pre-installed on third party devices, collects information when you visit the Site or use the App (separately and collectively as the “Service”). It also explains how we use and disclose the information we collect from you, and your rights in relation to that information.

By accessing, visiting or using the Service, you expressly consent to our collection, storage, use and disclosure of your information as described in this Privacy Policy.

Please note that if you disagree with anything in this Privacy Policy, you must not use the Service.

Information Collected through the Service.

1.Information You Directly and Voluntarily Provide to Us.

If you are a visitor to the Site, or a user of the App, we may collect information that you provide to us when you communicate with any of our departments such as customer service or technical services.

2.Information Collected by Third Party Analytics Services.

We may work with third party analytics services to help us understand how the Service is being used, such as tracking the frequency and duration of use of the Service. These services may collect information about the content you view, what websites you visit immediately prior to and after visiting the Service, and your system information and geographic information. The information generated about your use of the Service will be transmitted to and stored by the applicable analytics services.

3.Use of Information Outside Your Country of Residence.

If you choose to use the Service or provide your information to us, your information may be transferred to, processed and maintained on servers or databases located outside of the country or jurisdiction where you are located. Your use of the Service represents your consent and agreement to these practices. If you do not want your information transferred to or processed or maintained outside of the country or jurisdiction where you are located, you should not use the Service.

4.Special Information for California Residents.

1. California law allows users of the Service who are California residents to request and receive once a year, free of charge, a notice from us describing what categories of personal information (if any) we shared with third parties, including our corporate affiliates, for their direct marketing purposes during the preceding calendar year. If you are a California resident and would like to request a copy of this notice, please contact contacting us as provided in the “How to Contact Us” section. In your request, please specify that you want a “California Privacy Rights Notice.” Please allow at least thirty (30) days for a response.
2. In addition, if you are a California resident under the age of 18 and are a registered user of the Service, you may request that we remove content or information that you posted on Service or stored on our servers by: submitting a request as provided in the “How to Contact Us” section and (ii) clearly identifying the content or information you wish to have removed and providing sufficient information to allow us to locate the content or information to be removed.

However, please note that we are not required to erase or otherwise eliminate content or information if:

other state or federal laws require us or a third party to maintain the content or information;

the content or information was posed, stored, or republished by another user;

the content or information is anonymized so that the minor cannot be individually identified;

the minor does not follow the instructions posted in this Privacy Policy on how to request removal of such content or information; and (e) the minor has received compensation or other consideration for providing the content.

Further, nothing in this provision shall be construed to limit the authority of a law enforcement agency to obtain such content or information.

How to Contact Us:

If you have any questions about this Privacy Policy, please feel free to contact us as follows:

By email: service@pionex.com