Dear Users,
Thank you for your continued support and engagement. On November 6, 2024, between 05:00 and 07:00 (UTC), the release of results from key swing states led to reduced interest in buying HARRIS2024 tokens. This caused low liquidity, preventing trades from settling at expected prices and resulting in slippage.
We sincerely apologize for any inconvenience this may have caused. To address this issue, we are committed to compensating users affected by trades during this period. You can expect the funds to be credited to your Pionex account within 7 business days. Please log in at that time to check and confirm the credit.
If you have any questions or need help, feel free to reach out to Pionex customer support.
Thank you for trusting us.
Pionex Team
November 7, 2024
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