Regarding how to withdraw Crypto, you need to confirm the token and network you want to withdraw from Pionex to an external exchange/wallet.
You can select the token you want to withdraw on Pionex's withdrawal page, which lists all the coins that Pionex supports withdrawing.
The withdrawal path on Pionex:
Pionex home page > Wallet > Withdraw > Select the Crypto you want to withdraw and double-check that blockchain (network) which is supported by Pionex and the external exchange/wallet.
Next, you need to select the same Crypto and network in the external exchange/wallet and obtain the corresponding deposit address.
After obtaining the address and memo/tag (If needed), please copy and paste them to the Pionex withdrawal page (you can also scan the QR code). Lastly, submit the withdrawal request.
Note: Certain tokens need to be filled in with a memo/tag during withdrawal. If there is a memo/tag on this page, please enter all the correct information when transferring assets to avoid losing your assets.
- Cross-chain deposits will cause the transaction to fail (Meaning the networks which were selected on both sides are different).
- The withdrawal fee is displayed on the withdrawal page and will be deducted from the transaction by Pionex.
- If the withdrawal is completed at Pionex, but the deposit side does not receive the tokens, you need to check the transaction with the other exchange or wallet.