1. What is the Growth Fund?
The Pionex Growth Fund is a bonus fund provided by Pionex for eligible users who have participated in various events and activities.
2. How can I receive this fund?
Generally, these funds are awarded when users complete certain events or tasks from various event activities, and winners will receive the Growth Funds.
3. Will I be notified if I receive this fund in my account?
Yes, you will be notified via app push notifications.
4. How can I use the Growth Funds for trading? Do I need to do anything?
Upon receiving your Growth Funds, depending on the specific event you participated in, they will be automatically invested in either the Arbitrage Product "For Growth Funds Only" or the Flexible Product under the Earn section, and will start earning profits. Users do not need to do anything, as the entire process of the growth funds is automated.
5. Can I use Growth Funds for other trading purposes, such as futures or spot trading?
Growth funds will only be automatically invested in the products mentioned in question 4 and cannot be manually used for trading in other areas, including spot and futures.
6. What is the expiration period for the Growth Fund?
The validity period for the growth funds varies from 5 to 7 days from the date you received the funds, depending on the specific event you followed. Please refer to the event rules and the conditions section on the event page to determine the exact validity period..
7. Can I withdraw the Growth Fund?
No, you cannot withdraw the Growth Funds. After the expiration date is reached, Pionex will reclaim the Growth Funds, and any generated profits will be distributed to your primary account. These profits can be withdrawn or used for other trading purposes.
Please get in touch with Pionex Support if you have any other questions.
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