Pionex Card and MasterCard are now fully open for applications. Users only need to update the App to the latest version, and can follow the steps below to check and activate:

APP:

Step 1: Access the Card page
Open the Pionex app, tap “Wallet” on the home page, then switch to the “Card” section.

Step 2: Select card type
Tap “Apply Now”, choose your preferred card type (Mastercard / Visa), and tap “Apply”.

Step 3: Verify eligibility
The system will automatically verify whether your account meets the application requirements. Once confirmed, tap “Next Step”.

Step 4: Enter cardholder information
Follow the on-screen instructions to enter the required cardholder details, then tap “Next Step”.

Step 5: Submit application
Review the information carefully and tap “Confirm submission” to complete the card application process.

WEB:

Step 1: Access the Card page
Visit the official Pionex website, click “Card”, and select “Apply Personal Card”.

Step 2: Select card type
Choose your preferred card type (Mastercard / Visa), then click “Apply”.

Step 3: Verify eligibility
The system will automatically check whether your account meets the application requirements. Once confirmed, click “OK”.

Step 4: Enter and confirm information
Follow the on-screen instructions to enter the required cardholder information. After confirming that all details are correct, click “Confirm” to complete the application process.

To ensure account security and compliance, applying for the Pionex Card & MasterCard must meet the following conditions:

1. Complete Level 2 Identity Verification (KYC2)
2. Pionex Card: Account Asset Greater than 100USDT
3. MasterCard: Account Asset Greater than 10USDT

Frequently Asked Questions

Q: Is Pionex Card a credit card?
A: No. Pionex Card is a cryptocurrency debit card, not a traditional credit card. Before using, please ensure that funds have been transferred to the card account; otherwise, transactions cannot be made.

Q: Why can't I apply for a Pionex Card?
A: Possible reasons include:
1. Pionex account balance is less than 100 USDT.
2. Account is restricted (e.g., under risk control, compliance review)
3. User is from restricted areas of Pionex.

For specific reasons, please contact customer service for details.

Q: How many Pionex Cards can I apply for?
A: Each user can only have one Pionex Card.

Q: Which currencies does Pionex Card support?
A: Pionex Card currently only supports transferring and spending USDT. Other currencies are not yet available.

Q: Which account's funds does Pionex Card consume?
A: Pionex Card has an independent card account. Users need to transfer funds from the primary account to the Card account to make payments or purchases.

Q: Can I modify the personal information of the Pionex Card?
A: Currently, modifications to personal information (such as phone number, address, etc.) are not supported. Please ensure that the information is correct before submitting.
However, this will not affect the normal use of the card.

Q: What are the fees for the Pionex Card?
A: For detailed fee standards and handling charges, please refer to 【Fees Description】. Any changes will be subject to official announcements.

Q: Where can the Pionex Card be used?
A: The Pionex Card can be used for purchases at physical stores and online platforms that accept Visa globally. Actual usage depends on local regulations and merchant policies.