Dear Users,
To continuously improve system security and asset management efficiency, Pionex is in the process of cleaning up and updating old deposit addresses.
The vast majority of users are currently using the latest version of their deposit addresses and will not be affected by this update. If you have not logged in for an extended period, or have previously saved a Pionex deposit address manually in an external wallet, we recommend logging into your account before your next deposit to verify that your address is the latest version.
Please complete the following steps before your next deposit:
1. Log in to your account and confirm your latest deposit address.
Go to the "Deposit" page — the address displayed by the system is your current active address. If it matches the address you have on record, no action is required.
2. Update any Pionex addresses saved in external address books.
If you have saved an old address in another exchange, personal wallet (such as MetaMask), or address book, please delete it immediately and replace it with the latest address. Do not send transfers using addresses found in your external wallet's transaction history.
Old Addresses to Be Aware Of
If you generated a deposit address for any of the following networks before the dates listed below, and have not retrieved a new address since, please make sure to confirm your new address before making a deposit.
Network |
Old Address Generation Cutoff Times (UTC) |
DASH |
November 18, 2025, 08:00 |
APTOS |
July 31, 2025, 08:00 |
BCH |
May 21, 2025, 08:00 |
XTZ |
May 21, 2025, 08:00 |
NEAR |
April 18, 2025, 08:00 |
FIL |
December 04, 2024, 07:00 |
DOT |
November 26, 2024, 07:00 |
SUI |
October 31, 2024, 07:00 |
XLM |
October 31, 2024, 07:00 |
XRP |
October 12, 2024, 07:00 |
ATOM |
October 12, 2024, 07:00 |
EVM Network (ETH, BSC, ARB, OP, FANTOM, AVAXC etc) |
September 12, 2024, 08:00 |
ADA |
September 02, 2024, 08:30 |
DOGE |
July 25, 2024, 08:00 |
ALGO |
July 06, 2024, 08:00 |
LTC |
June 18, 2024, 08:00 |
BTC (Including BRC20) |
May 09, 2024, 07:00 |
SOLANA |
April 23, 2024, 08:00 |
TRON |
April 16, 2024, 09:00 |
Risk Warning:
Starting from April 01, 2026, 16:00 (UTC), Pionex will officially discontinue support for deposits to old addresses. Any transfers sent to old addresses after this time will not be credited, and Pionex will not be held responsible for any asset losses resulting from this. Please make sure to log in to your account and confirm and update your deposit address before this date.
If you have any questions, please feel free to contact our online customer support at any time — we are always happy to assist.
Thank you for your understanding and cooperation.
Pionex Team
March 31, 2026
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