Dear Users,
Due to the wallet upgrade of ADA, Pionex has suspended the deposits and withdrawals of ADA from 6th May 2021 at 15:00(UTC+8).
We sincerely apologize for the inconvenience caused by the suspension and thank you for your patience and understanding.
Pionex
6th May 2021
Comments
5 comments
What will happen to transferred ADA pre-suspension that are not appearing in the app?
i suspect a long term problem - i have been unable to access my ADA since early March
Account access blocked/locked until they decide to reset my 2FA
And yes service desk are aware and told in mid April told me to be patient it will take 2 or 3 days -
Take care people
Transfer ada before the suspension of deposits and nothing that appears in my account
Any ETA on how long this will be? This is unbelievably frustrating because the only practical way to get funds from my BinanceUS account without spending the insane ERC20 fees (BinanceUS doesn't support TRC20) is either through Cardano or, less preferably, Cosmos. And naturally the ADA wallet was taken down the exact same day that Cardano started rallying. VERY frustrating, especially without you telling us how long this will take.
Hi
Do we have any estimate of how much longer?
I transferred some ADA and had no clue this was happening.
Could a pop-up notification system be used in App to draw people's attention to these disruptions?
If this had happened I would not have copied my wallet address to do my transfer
So my transaction is out there in the ether stream.... if not deposited in 48hours transactions I wish would go back to whence they came.... but this is Crypto....
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