Binding Google Authenticator can improve the security of your account. This article will show you the process of binding Google Authenticator.

👉🏻 App operation step

👉🏻 Web operation step 

App operation step

1. Click [Pionex] - [Avatar Icon] - [Security] - [Bind] - [Next Step]. After downloading Google Authenticator, click [Next Step] to enter the binding page.

2. Drag the slider to verify, and enter the relevant verification codes to confirm. After entering the new page, please copy the "Key" (do not share it with others).

Copying the “Account name” is optional as you can set it to your liking.

3. Open Google Authenticator and click [+] - [Enter a setup key]. Set your account name, paste the copied “Key” and click "Add" to generate a 6-digit verification code.

4. After setup, Google Authenticator will generate a six-digit code that refreshes every 30 seconds. Enter this code into your Pionex App and click [Confirm] to complete the binding process.

Web operation step

1. Click [Avatar Icon] - [Security] - [Set] to enter the Google Authenticator binding page.

2. After installing Google Authenticator, click [Installed. Continue], enter the verification codes, and click [Confirm]. Copy the "Key" (do not share it with others) and paste it into Google Authenticator as shown in these steps to generate the six-digit security codes. Copying the “Account name” is optional as you can set it to your liking.

Enter the generated six-digit code on the web page to complete the Google Authenticator binding.

3. Record the “Key” in a safe place and do not upload it online. If you lose or uninstall Google Authenticator, you can restore it using the “Key”. Finally, you can click the [Done] button.

FAQ:

1. Why can't I withdraw assets after binding Google Authenticator?
For risk control reasons, the system will prohibit asset withdrawals for 24 hours after the Google Authenticator is bound on your account to ensure the safety of your account assets.

2. The system is prompting 'invalid verification code.' How can I resolve this?
Please refer to the Email/SMS Verification Codes Wrong article for troubleshooting.
Please refer to the Google Authenticator Code Error article for troubleshooting.

3. I'm having trouble receiving relevant verification codes, how can I resolve this?
Please refer to the Can't Receive Email Verification Code and Can't Receive SMS Verification Code articles for troubleshooting.