If you did not enter a referral code when signing up and If the below conditions are met, you can still add it later in the Pionex app or on the website.
1. You can only enter a referral code within 14 days of registering your Pionex account.
2. If you have placed trade orders after registering, you can only enter the referral code within 3 days.
App operation step
After logging in, click [Pionex] - [Avatar Icon] - [Referral Code], input the valid referral code, and click [Confirm] to submit.
Web operation step
After logging in, click [Avatar Icon] - [Dashboard] - [Set], input the valid referral code, and click [OK] to submit.
FAQ:
1. I have successfully submitted a referral code. How can I remove it or change it to another one? Please note that once you have successfully submitted a referral code to your Pionex account, it cannot be removed or changed to another one.
2. After submitting the referral code, the system prompts it as invalid. How to solve this?
Please double-check the submitted referral code. Instead of manually typing it, we recommend you copy and paste it. Additionally, please note that your Pionex account only supports referral codes from the Pionex.com platform. Referral codes from other platforms, such as Pionex.US, are not supported as they are different entities.
Please get in touch with Pionex Support if you have any other questions.
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